Privacy Policy

Last Updated: January 25, 2026

At DeckSpeaksAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address
• Payment information (processed securely through Stripe and PayPal)
• Account preferences and settings

Content You Provide

To provide our service, we process:

• Voice recordings (15-second samples for voice cloning)
• Writing samples (to learn your communication style)
• Presentation slides and course materials
• Generated videos and narration files

Usage Information

We automatically collect:

• Device information (browser type, operating system)
• Usage data (features used, videos created, processing time)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our service
• Process your voice and create personalized narration
• Generate videos from your slides
• Process payments and manage subscriptions
• Send service-related communications
• Provide customer support
• Analyze usage patterns to improve our platform
• Detect and prevent fraud or abuse

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Cloud Storage: Files are stored on AWS S3 with redundancy and backup
• Database: Customer data is stored in TiDB Cloud with automatic backups
• File Sync: Nextcloud provides secure file synchronization with end-to-end encryption
• Access Control: Strict access controls and authentication protocols

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our service (AWS, Stripe, PayPal, Chargebee, ElevenLabs, OpenAI)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your voice profiles and generated videos
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Transfer your data to another service

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

• Voice profiles are deleted within 30 days
• Generated videos are retained for 90 days (for recovery)
• Billing records are kept for 7 years (legal requirement)
• Usage logs are anonymized after 1 year

7. Children's Privacy

DeckSpeaksAI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content
• Improve our service

You can control cookies through your browser settings.

10. Third-Party Services

Our service integrates with third-party providers:

• ElevenLabs: Voice cloning and text-to-speech
• OpenAI: AI-powered narration generation
• Stripe & PayPal: Payment processing
• Chargebee: Subscription management
• AWS S3: File storage
• Gumlet Video: Video delivery

These services have their own privacy policies, which we encourage you to review.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: DeckSpeaksAI, Inc., [Your Address]

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact us at [email protected].

14. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information. To exercise your CCPA rights, please contact us at [email protected].